General terms and conditions of sale

The Origins Earth

Terms and Conditions of Sale (T&Cs)

Last Updated: June 2026
These Terms and Conditions of Sale (hereinafter “T&Cs”) govern the sale of courses, workshops, training sessions, and events for the Academy offered by The Origins Earth (hereinafter “the Organizer”) and attended by the Client (hereinafter “the Participant”).
 

1. Booking Process and Third-Party Ticketing

The purchase and reservation of tickets for Academy courses are handled through the external ticketing platform provided by our technical partner, Infomaniak Network SA.
  • By completing a purchase, the Participant fully and unreservedly accepts Infomaniak Ticketing’s General Terms of Use.
  • The sales contract is considered finalized once the payment is successfully processed and confirmed on Infomaniak’s secure system.

2. Pricing and Payment Terms

Prices for courses and events are displayed in [e.g., CHF or Euros] inclusive of all applicable taxes.
Financial transactions are fully encrypted and securely processed directly by Infomaniak. The Organizer does not collect, process, or store any banking details (credit card numbers, etc.) on its own servers.

3. Access to Courses (Videoconferencing via kMeet)

All Academy live courses take place online via the eco-responsible videoconferencing tool kMeet (operated by Infomaniak).
  • Access Link: Upon payment confirmation, the Participant will receive a unique access link via e-mail to join the kMeet session.
  • Required Technical Setup: It is the Participant’s responsibility to ensure their hardware (computer/smartphone, microphone, webcam) and internet connection meet the requirements before the course begins. kMeet does not require any mandatory software downloads and can run directly in a standard web browser.

4. No Right of Withdrawal (Fixed-Date Events)

In accordance with applicable legislation regarding online ticketing, leisure services, and training sessions scheduled for a specific date or period:
  • Tickets and access links purchased for Academy course sessions are non-refundable and non-exchangeable.
  • All purchases are final. No refunds or credits will be issued if a Participant fails to attend, except in proven cases of force majeure validated at the sole discretion of the Organizer.

5. Liability Regarding Technical Tools

  • Ticketing Failures: The Organizer cannot be held liable for any technical glitches, downtimes, or errors occurring on the checkout or ticketing platform operated by Infomaniak.
  • kMeet Service: While kMeet offers high-end security and infrastructure (AES-256 encryption), the service is provided on an “as-is” basis. In the event of a major technical failure on kMeet that prevents the course from taking place, the Organizer commits to either rescheduling the session or providing an equivalent alternative solution.

6. Intellectual Property and Recording Rights

All educational content shared live during kMeet sessions (slideshows, spoken statements by instructors, documents, and resources) remains the exclusive intellectual property of the Organizer.
  • Unless express prior written permission is granted, recording (audio or video) kMeet course sessions is strictly prohibited.
  • If an official recording is planned by the Organizer (to provide replays for Participants), explicit consent will be requested from all attendees at the start of the session.

7. Governing Law and Jurisdiction

These T&Cs are governed by the laws of [Switzerland or France/Europe, depending on your location]. Any dispute arising from their interpretation or execution will be brought before the competent courts of the Organizer’s registered office: Lausanne
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